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Guavar
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Updated 3 November 2026

Privacy

Short version: we collect as little as we can, we never sell it, and what you tell a business stays between you and that business.

1

If you visit a website that uses Guavar

Guavar keeps a random number in your browser (not a cookie) so it can tell one visit from another. With it we note:

  • which pages of that website you looked at, and which website sent you there
  • when Guavar spoke up, and what you tapped or answered
  • whether you reached the website's sign-up page

We don't know your name. We don't follow you to other websites.

2

If you ask for a summary

We keep the email you type, and share it with the business whose website you were on, so they can reply to you. On a website, that's the only time Guavar asks for anything personal, and it's always your choice.

3

If you chat with a business that uses Guavar

When you message a business through its shop link or on WhatsApp, Guavar answers for them. We keep:

  • the messages you send, and Guavar's replies
  • your name, phone number and delivery address, if you give them
  • what you order, what you pay, and anything you still owe

The business you're chatting with can see all of this, because it's their shop. On WhatsApp, your messages also pass through Meta's WhatsApp Business Platform.

4

If you use Guavar for your business

  • Your name and email, so you can sign in (handled by Clerk).
  • Your plan and payments (handled by Stripe; we never see your card number).
  • What you teach Guavar: your goods, prices, lowest prices, and any photos you send.
  • Your books: the sales you tell Guavar about, money spent, and who owes you.
  • The public pages of your website, if you have one, which Guavar reads to learn what you do.
5

Who helps us run Guavar

Vercel (hosting), Neon (database), Clerk (sign-in), Stripe (payments), Meta (WhatsApp messages), and Anthropic, with OpenAI as a backup, through Vercel's AI Gateway (reading websites and messages, and writing answers). They only get what they need to do that job.

6

What we never do

  • Sell or rent anyone's data.
  • Use a customer's phone number for anything except their chats with that business.
  • Use tracking cookies or advertising trackers.
  • Change a business's website in a way that business hasn't checked first.
7

Deleting your data

Business owners can delete a website, and everything about it, from their dashboard. In the app, “Start again” deletes the business and everything Guavar knows about it, including its customers and their chats. Anyone can ask us to delete their data through our contact page. We'll do it within 30 days.