Any questions?
Straight answers.
The basics
What is Guavar?
A salesman for your business. It answers your customers on your own shop link, gives prices, bargains within your limits, takes orders, makes invoices, asks you if the money came in, and sends your rider.
What's a shop link?
Your shop's own web address, with your name in it, like guavar.vercel.app/mamaronkes. Customers open it on their phone to see your goods and talk to your salesman. You share it anywhere.
Do I need a website?
No. The shop link is all you need, and Guavar makes it for you.
Does it work in my country?
Yes. It works in your own money, from Lagos to London. Customers can write the way they talk.
Setting up
How do I add my goods?
Film a walk through your shop and say what each thing is and its price. Or send a photo of each. Or type them. You don't have to add everything at once: when a customer asks for something new, your salesman asks you once and remembers.
Can I test it before customers see it?
Yes. Pretend to be a customer and try everything: ask, bargain, order. Tell it when it gets something wrong.
Can I name my salesman?
Yes. You choose its name, and what it calls you: Madam, Oga, Boss or your name.
I sell services, not goods. Does it work?
Yes. For salons, mechanics, event planners and other services it gives your prices and books the times you're free.
Money and delivery
How do customers pay?
By bank transfer to you, using the details on the invoice. Paying by card online is coming soon.
Can it be fooled by a fake payment?
It never decides that money came in. When a customer says they've paid, it asks you to check your account, and nothing moves until you say yes.
How does delivery work?
Once you confirm the money, your rider gets the pickup details on WhatsApp, with a private link, and the customer gets a delivery code. At the door, the customer tells the rider the code and the rider types it in. When it matches, the order closes by itself and you're told. The rider never sees the code beforehand.
Will it sell something I've run out of?
No. Each sale takes one off your stock, and when something is finished it stops offering it, and tells you.
Is it on WhatsApp?
Your rider's pickup details already go out on WhatsApp. Answering your customers on WhatsApp is waiting for Meta, who runs WhatsApp, to approve us. Until then, put your shop link in your WhatsApp chats and status.
Do I stop using WhatsApp?
No. Keep chatting as you do. The shop link answers the people you can't get to.
Trust
Can it give away my goods cheap?
No. It never goes below the lowest price you set, and customers never see that price.
Can it lie to my customers?
No. It only says what you taught it, and it never makes up a hurry to push a sale. When it doesn't know, it asks you.
What can't I sell with it?
Medicine and anything medical, alcohol, tobacco, weapons, gambling and money services. So a pharmacy, for example, can't use it to sell medicine.
Before you start
“I already use WhatsApp”
Keep using it. Put your shop link in your chats and your status. Your salesman answers the people you can't get to, and tells you about every order.
“I don't trust AI”
Good. Don't trust it, test it. Play the customer and try to beat its price. It never goes below your lowest, never touches your money, and asks you when it doesn't know.
“I don't have time”
You set it up by talking, the way you'd show new staff around. Walk through your shop with your phone and say the prices.
“I'm not good with phones and apps”
If you can send a voice note, you can do this. No forms to fill and no list of goods to type out.
“It sounds expensive”
It's free to start, and you don't need a card.
“My business is too small”
One person and one table is enough. Small businesses miss the most sales, because there's nobody else to answer.
“I already have staff”
Your staff serve the customer in front of them. Your salesman answers the ones on the phone and writes every sale down.
“I don't need a website”
You won't get a website to look after. You get one link with your goods and a salesman inside it.
“I've never sold online”
Your customers already ask you on the phone. Your link answers them, takes the order and tells you.
Still not sure? Ask a person.
Chat on WhatsApp